A look at what changed when iGate Softwares moved its entire IT infrastructure function and high-ticket sales closing to a dedicated remote team built and run by DimeRepublic — and what it cost versus hiring the same 15 roles in Australia.
Two months ago, iGate Softwares handed its IT infrastructure operations and high-ticket sales closing to DimeRepublic. Here's the team that now runs both, full-time.
Each bar is scaled to the Australian market rate for that role. The filled portion is what iGate actually pays per seat through DimeRepublic — the shorter the fill, the bigger the saving.
iGate pays 80.3% less per IT Specialist seat and 85.4% less per High-Ticket Sales Closer seat than the equivalent Australian rate, while every seat is filled full-time, onboarded, and performance-managed by DimeRepublic.
Starting from what the 15-person team would cost in Australia, here's what's actually spent through DimeRepublic each month — and what's left over as savings.
| Role | Headcount | AU Cost / mo | DimeRepublic / mo | Saved / mo |
|---|---|---|---|---|
| IT Specialist — Mid | 11 | A$83,600 | A$16,500 | A$67,100 |
| High-Ticket Sales Closer | 4 | A$38,400 | A$5,600 | A$32,800 |
| Total | 15 | A$122,000 | A$22,100 | A$99,900 |
Cost aside, here's the operational shift over the two months — from infrastructure stability to how much the closer team is now landing.
In two months, the DimeRepublic IT team took over monitoring and ticketing from scratch, cut average resolution time from 5.8 hours to 2.3 hours, and pushed uptime from 96.2% to 99.6%. On the sales side, the closer team nearly doubled monthly deals closed while lifting close rate from 21% to 33%.
Weekly revenue closed by the High-Ticket Sales Closer team since onboarding — growth that compounded as the team ramped past its first month.
Weekly revenue closed grew from A$34,000 in Week 1 to A$88,000 in Week 8 — a 158.8% increase. Across the two months, the closer team booked A$453,500 in total revenue, with Month 2 (A$286,000) outpacing Month 1 (A$167,500) by 70.7%.